VII. Contact Us
Vermeer owns and operates several websites accessible from the worldwide web, as well as a variety of mobile applications and productivity tools. These include the Vermeer website, several sites where the public can browse and shop for Vermeer equipment and accessories, mobile applications designed to boost productivity by making it easy for users to manage machine performance and jobsite planning, and more.
When you visit our websites or use our mobile applications, we collect certain information, including information that may identify you (“Personal Information”), by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons. Cookies are small text files that websites send to your computer or other internet-connected devices to uniquely identify your browser or to store information or settings in your browser. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. This section contains information about how we use the information collected by these technologies.
These cookies enable our websites to function properly. Without them, we would not be able to provide you the services you request, nor would you be able to use our websites as intended. They allow us to recognize you when you return, help us provide a customized experience, and enable us to detect certain kinds of fraud.
These include Adobe Flash cookies, Microsoft Silverlight and similar technologies which remember your settings, preferences and usage in a manner similar to browser cookies to personalize and enhance your online experience, but which are not managed through your browser. To manage your Flash and Silverlight cookies, please see Adobe and Microsoft websites.
These include, but are not limited to, Google Analytics cookies and pixel tags, which allow us to measure and improve website performance and (without identifying individual users) monitor how users make use of our websites and collect other information about our online traffic. To manage Google Analytics cookies, please see the Google website.
These are cookies from third parties that we partner with. They are used to deliver advertisements that are more relevant and meaningful to our customers. They may be used to limit the number of times that certain advertisements are shown to you. They may also be used to track the efficiency of our advertising campaigns on Vermeer and non-Vermeer websites.
We collect many different types of information from cookies and other technologies. For example, we may collect information about the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also may record the IP address or derivative of the device you use to connect to the internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the internet. We may also collect information about the website you were visiting before you came to Vermeer and the website you visit after you leave our site.
In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without reference to Personal Information. For example, we use information we collect about website users to optimize our websites and to understand website traffic patterns. In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. Additionally, if the settings on your geo-aware mobile devices permit our mobile applications to collect location information, we will collect that information automatically.
Vermeer has relationships with third-party advertising companies to perform tracking and reporting functions for our web processing. These third-party advertising companies may place cookies on your computer so they can display targeted advertisements to you. These third-party advertising companies should not collect Personal Information in this process, and we do not give Personal Information to them as part of this process.
You can manage cookie preferences and opt out of having cookies and other similar collection technologies used by adjusting the settings on your browser or interface, commonly known as “Do Not Track” settings. All browsers and interfaces are different, so visit the "Help" section of your browser or interface to learn about cookie preferences and other privacy settings that may be available. You can manage how your mobile device and mobile browser share location information with Vermeer, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings. In general, Vermeer complies and requests that all of its service providers comply with your “Do Not Track” settings you select using your internet browser(s).
Please note that, as described above, the use of some cookies is necessary for the operation of our websites and mobile applications. It may not be possible for you to disable the use of those cookies and continue to use our websites or mobile applications as intended. Other cookies are not strictly necessary for the operation of our websites and mobile applications, and while it is possible for you to disable these and continue to use our websites and mobile applications, your experience may be diminished. For example, a video might not be able to load or you might not be able to access certain pages.
Attn: Privacy, Legal Department
1210 Vermeer Road East
Pella, IA 50219
Our EU-based Representative can be reached by email at [email protected]; by phone at +31-113-272-700; or by mail at the following address:
Attn: Jaap Bakker
4458 AV ‘s-Heer Arendskerke